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The Department of Veterans Affairs is the primary source of federal benefits, programs and information for veterans. The Department of Veterans Affairs is the second-largest Cabinet agency and operates worldwide programs for veteran's health care, financial benefits and burial honors. VA provides health care to America's 25 million living veterans and is the nation’s single largest health care provider. The home page for the Department of Veterans Affairs provides links to veterans benefits and services, as well as information and resources for other Departmental programs and offices such as loan guaranty.
We've noticed a few schools and webpages with an incorrect phone number for questions about the GI Bill. We want to remind you that the correct toll free number for the GI Bill Hotline is 1-888-GIBILL-1, not 1-800-GIBill-1. That phone number again is 1-888-GIBILL-1.
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Effective immediately, the Muskogee Regional Processing Office will now process claims for Mississippi and Alabama. The address for the Muskogee office is P.O. Box 8888, Muskogee, OK, 74402-8888.
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Please note that requests for payment plans or credit card payments must be received prior to 10 working days of months end to prevent deduction of the advance payment the following month.
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Many of you have commented on the fact that your Advance Payment recoupment was more than the amount you asked VA’s Debt Management Center (DMC) to withhold from your April benefit. We hear you loud and clear and we're looking into some glitches in the system that snagged a number of people accidentally. We should have the issue solved within a few days.
Everyone is going to get all the money to which they are entitled. We understand that a number of student Veterans did not receive their March education benefit as expected on April 1 because of an error in the process of recovering funds for the Fall 2009 advance payments. For some student Veterans, the full amount of the benefit was deducted to recover the advance payment when a lesser amount should have been deducted. VA’s actions to refund this error are underway.
Letters will be sent within the next 48 hours to everyone affected by the issue either by email or through the United States Postal Service. We apologize for the inconvenience this inadvertently caused Veterans and their families. We ask for your patience as we resolve this important issue. We will update with any changes to our progress of correcting the error.
You do not need to take any action; VA is working with the U.S Department of the Treasury to refund the over-collections. Payments will be issued to student Veterans within a week.
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YOU MUST SUBMIT YOUR REQUEST FOR REDUCTION OF THE AMOUNT OFFSET BEFORE 10:00 AM, CDT, MARCH 23, 2010, TO HAVE THE REDUCED AMOUNT APPLY TO YOUR APRIL 1, 2010 EDUCATION BENEFIT PAYMENT. ALL REQUESTS FOR REDUCTIONS IN OFFSET ARE SUBJECT TO REVIEW AND APPROVAL BY DEBT MANAGEMENT CENTER.
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Break pay Frequently Asked Questions updated
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